Office Policies / Mission

Mission_edit.jpgOur Mission at Sonneveld Orthodontics

We strive to provide comprehensive, premier orthodontic treatment to all — including children, adolescents, and adults — within the Orland Park, Oak Forest, Tinley Park, and surrounding areas. We always strive to use the best orthodontic treatments available, including Invisalign, Invisalign Teen, and other types of braces

You’ll find that at Sonneveld Orthodontics, there are no doors separating the lobby from the treatment area because parents are always welcome to come back to check on the progress of their child’s orthodontic treatment or ask any questions. Further, Dr. Sonneveld follows the “My Child Rule” meaning that he won’t recommend any treatment for your child that he has not recommended to his own children or family.  

We welcome you with open arms to join our patient family and encourage you to take the first step of achieving the smile you’ve always wanted today!

Our Orland Park Office Hours

We are committed to outstanding patient care and are always willing to answer your questions, and schedule your next visit with our orthodontist during the following hours:

Fall & Winter Office Hours

Monday: 12:00 p.m. – 6:00 p.m.
Tuesday: 11:00 a.m. – 7:00 p.m.
Wednesday: 7:30 a.m. – 5:00 p.m.
Thursday: 11:00 a.m. – 5:00 p.m

If you reach us outside of these hours, please leave a message and we will get back to you as soon as possible. In the event of an emergency, please call 911 or visit a local hospital immediately.

Booking Appointments

Your scheduled appointment time has been reserved specifically for you in regards to your unique orthodontic treatment (e.g. Invisalign, metal braces, clear braces, or Clarity 3M braces). We request at least 24-hour notice if you need to cancel your appointment. We are aware that unforeseen events sometimes require missing an appointment. After missing your second appointment without notifying us at least 24 hours in advance, you may be subject to being charged an additional fee.

Insurance

Our orthodontic office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services and allow them 45 days to render payment. After 60 days, you are responsible for the entire balance, paid-in-full. If you have any questions, our courteous staff is always available to answer them.

Serving The Orland Park, Oak Forest, And Tinley Park Areas With Orthodontic Care

Our patients mean the world to us, and we want to continue to build relationships with all of you.  Please, let us ease your anxiety about orthodontic treatment with our plethora of experience as we encourage you to reach out to us with any question you may have. We can be reached by phone at (708) 403-2626, or by completing the appointment request form. We look forward to welcoming you to our Orland Park office!